We take your trust seriously, and we’re committed to protecting your personal information every step of the way. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://promptpixel.my.id/ or purchase our digital prompt products.
By using our website or purchasing our products, you consent to the practices described in this policy.
🔹 1. What Information We Collect
When you browse, sign up, or purchase prompt packs from PromptPixel, we may collect:
| Type of Data | What It Includes | When It’s Collected |
|---|---|---|
| Personal Details | Name, email address, country/region | During checkout, newsletter signup, or support inquiries |
| Payment Data | Processed securely via Stripe, PayPal, or other trusted gateways. We do not store your credit card or banking details. | At time of purchase |
| Usage Data | Pages visited, time spent, device type, browser, IP address, referral source | Automatically via cookies and analytics tools |
| Cookies & Tracking | Small text files that remember preferences, analyze traffic, and improve user experience | When you browse our site (you can disable these in browser settings) |
| PLR License Usage | Optional: If you share how you’re using our prompts (e.g., for case studies or testimonials), we may store that with your permission | Only if you voluntarily submit feedback or success stories |
🔹 2. Why We Use Your Information
We use your data solely to:
✅ Deliver your products: Send download links, license files, and order confirmations for prompt packs you purchase.
✅ Provide support: Respond to inquiries about access, PLR terms, technical issues, or billing.
✅ Communicate updates: Share occasional newsletters, new prompt drops, or exclusive offers — only if you’ve opted in. You can unsubscribe anytime.
✅ Improve our offerings: Analyze user behavior to refine our website, prompt designs, and customer experience.
✅ Ensure security: Detect and prevent fraud, protect transactions, and maintain site integrity.
✅ Comply with legal obligations: Meet tax, accounting, or consumer protection requirements where applicable.
🚫 We never sell, rent, or share your personal information with third parties for marketing purposes. Your data belongs to you — not to advertisers.
🔹 3. How We Protect Your Data
Your security is non-negotiable. We implement industry-standard safeguards, including:
🔐 SSL Encryption: All data transmitted between your browser and our site is encrypted.
🔐 Secure Payment Gateways: Payments are processed by PCI-DSS compliant providers (Stripe, PayPal). We never see or store your full card details.
🔐 Access Controls: Only authorized team members can access customer data — and only for support or operational needs.
🔐 Regular Audits: We review our systems and practices to identify and address potential vulnerabilities.
⚠️ While we take every precaution, no online system is 100% immune to threats. By using our site, you acknowledge this inherent risk.
🔹 4. Your Rights & Choices
You have the right to:
🔹 Access the personal data we hold about you.
🔹 Correct inaccurate or incomplete information.
🔹 Delete your account or request data erasure (subject to legal retention requirements).
🔹 Opt out of marketing emails anytime by clicking “unsubscribe” in any email.
🔹 Export your data in a readable format.
🔹 Object to certain processing activities (e.g., analytics tracking).
📩 To exercise any of these rights, contact us at:
support@promptpixel.my.id
We aim to respond to all privacy-related requests within 48 hours.
🔹 5. Third-Party Services We Use
We partner with trusted tools to deliver and improve our services. These providers have their own privacy policies:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Stripe / PayPal | Secure payment processing | Stripe Privacy • PayPal Privacy |
| MailerLite / ConvertKit | Email delivery & newsletter management | MailerLite • ConvertKit |
| Google Analytics | Understand traffic patterns & site performance | Google Privacy |
| Cloudflare | Site security, CDN, and DDoS protection | Cloudflare Privacy |
| Gumroad / Lemon Squeezy (if applicable) | Digital product delivery & licensing | Gumroad Privacy • Lemon Squeezy Privacy |
We encourage you to review these policies to understand how your data is handled on their platforms.
🔹 6. International Data Transfers
PromptPixel operates globally. Your information may be transferred to and processed in countries outside your own — including Indonesia (where our site is hosted) and the United States (where some of our service providers operate).
We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or reliance on adequacy decisions, to protect your data in accordance with applicable laws (including GDPR and other regional regulations).
🔹 7. Children’s Privacy
Our content and products are intended for adults and individuals aged 18+. We do not knowingly collect personal data from children under 18. If we become aware that we’ve inadvertently collected such data, we will delete it promptly.
If you believe a minor has provided us with information, please contact us immediately at support@promptpixel.my.id.
🔹 8. Data Retention
We retain your personal information only as long as necessary:
🗂️ Order data: Kept for tax, accounting, and support purposes (typically 5–7 years, per legal requirements).
🗂️ Newsletter subscribers: Retained until you unsubscribe or request deletion.
🗂️ Support inquiries: Stored for up to 2 years to ensure continuity of service.
🗂️ Analytics data: Aggregated and anonymized; individual identifiers are deleted after 14 months (Google Analytics default).
You may request earlier deletion at any time, subject to legal obligations.
🔹 9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do:
📌 We’ll update the “Last Updated” date at the top of this page.
📌 For significant changes, we may notify you via email or a website banner.
📌 Continued use of our site after updates constitutes acceptance of the revised policy.
We encourage you to review this page occasionally to stay informed.
🔹 10. Contact Us
Have questions about your privacy or how we handle your data? We’re here to help.
📧 Email: support@promptpixel.my.id
🌐 Website: https://promptpixel.my.id/
⏱️ Response Time: Within 48 hours (excluding weekends/holidays)
For legal or compliance matters, please include “Privacy Inquiry” in your subject line.